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Industry Keynote Panel
September 17, 2025
1 pm to 2 : 15 pm
Charting the Future: AI, Technology, and the Evolution of Hospitality and Tourism
​​This dynamic keynote panel brings together leading voices from the hospitality and tourism industries to explore how artificial intelligence and emerging technologies are transforming the way we work, travel, and experience service.
Moderator
Dr. Ajay Aluri
Panelist
Eric Bowers
Panelist
Shannon McCallum
Panelist
Scot Campbell
Charting the Future: AI, Technology, and the Evolution of Hospitality and Tourism
Discover the forefront of innovation in hospitality and tourism with our dynamic keynote panel, exploring the transformative impact of artificial intelligence and emerging technologies on global travel and service experiences. Moderated by Dr. Ajay Aluri, this session promises insightful discussions on the future landscape of these industries.
Moderator:
Dr. Ajay Aluri brings a wealth of expertise in AI and technology integration in hospitality, serving as a key figure in shaping industry standards and educational initiatives.
Panelists:
Shannon McCallum - Vice President of Hotel Operations at Resorts World Las Vegas, leading digital strategies to enhance guest experiences through technology.
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Scot Campbell - Principal at Integrated Resort Advisors, driving technology innovations in hospitality for enhanced guest services and operational efficiency.
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​Eric Bowers - Chief Technology Officer (CTO) at Biyd Gaming Corporation, pioneering sustainable travel initiatives and optimizing visitor satisfaction using AI.
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Together, our panelists will delve into the challenges and opportunities presented by AI and technology, offering forward-thinking perspectives on innovation, digital transformation, and the evolving expectations of today's travelers. Gain unique insights into how these advancements are reshaping business models, service delivery, and the overall guest experience, paving the way for a new era in hospitality and tourism.